This policy should be read carefully. By accessing or using our Website, you acknowledge and confirm that you have read all of the terms of this Policy and our Website’s Terms and Conditions and that you understand, accept, and agree to be bound by all the provisions contained in this Policy and the Terms and Conditions as contained on our Website.
Our Privacy Policy explains what information we collect on the Website, how we use and/or share such information, and how such information is maintained.
This Policy only applies with regard to the information collected on the Website and not with regard to any information collected or obtained through other methods or sources.
Our Policy ensures that any information which you provide us remains private, secure, and confidential. We will never collect sensitive information about you without your prior consent.
You can check and update the information that we hold about you by contacting us using the contact information below.
If you find any inaccuracies we will delete or correct it promptly upon your written request.
INTRODUCTION
Our website i.e. www.himalayancourier.com is owned, operated and directed by HIMALAYAN COURIER AND CARGO SERVICES PVT. LTD (a Private Company, duly registered as such in terms of the relevant laws of the Nepal Government and having Registration Number 176660/074/075.
We have referred to the aforementioned enterprise in this document as “HIMALAYAN COURIER AND CARGO SERVICES PVT. LTD”, “us”, “we”, or “our”)
- We are dedicated, devoted and committed to protecting your privacy and thus, our legal team has developed this privacy policy.
- Accordingly, we will only use the information that we collect from you and that which you furnish us with,
YOU’RE INFORMATION
1. WHAT INFORMATION DO WE COLLECT?
- We collect personally identifiable information from you that are volunteered when you register on our website (www.himalayancourier.com), place an order, and fill out an online form and/or in response to specific information requests unambiguously and explicitly presented to you.
- When ordering or registering on our site, as appropriate, you may be asked to enter your first and last name, your e-mail address, your postal address, your date of birth, your contact details.
2. WHAT DO WE USE YOUR PERSONAL IDENTIFIABLE INFORMATION FOR?
Any of the information that we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to respond better to your individual needs and communicate with you effectively;
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you;
- To improve customer service your information helps us to respond more effectively to your customer service requests and support needs;
- To process transactions;
- To send periodic emails to you;
- To control and manage your account;
- To analyze your use of our service;
- To conduct research for marketing purposes;
- To regulate deals/transactions and purchase products tailored in accordance with your specific interests, needs and location;
- To enforce and apply our terms and conditions.
3. ELECTRONIC COMMUNICATIONS
The email address which you provide for order processing and/or registration may be used for one or more of the following purposes:
- To send you information and updates pertaining to your order or use of our service;
- To send you information pertaining to your account details and/or status;
- To send you occasional news, updates, related to our Website;
- To send you promotional emails;
- To offer you additional services related to Courier Direct;
- To remind you of the services we offer.
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3. SECURITY & RETENTION – PROTECTING YOUR PERSONAL IDENTIFIABLE INFORMATION
a. HOW DO WE PROTECT YOUR INFORMATION?
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information..
- After a transaction has been concluded, your private information will be kept on file or stored on our database for a period not exceeding 3 (Three) years after it is last accessed or used by us.
b. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
- Your information, whether public or private, will not be sold, exchanged, transferred, distributed, provided to or given to any other company or individual or any other outside party for any reason whatsoever, without your prior written consent, other than third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential, or for the express purpose of delivering the purchased product or service requested or if requested by a department having legal authority to which the Law requires such disclosure.
- We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
COOKIES
1. DO WE USE COOKIES?
- Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
- We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
- We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
- If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
- In the course of displaying advertisements to this Website (if any), third-party advertisers or ad servers may place or recognize
- a unique cookie on your browser. The use of cookies by such third party advertisers or ad servers is not subject to this Policy, but is subject to their own respective privacy policies.
GENERAL
1. THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore take no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
2. ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
3. YOUR CONSENT
By using our site, you consent to our web site privacy policy..
4. CUSTOMER SERVICE
Should you have any questions or concerns, please feel free to contact us at info@himalayancourier.com or on (+977) 9851029516 or 01-5237948/42) or by sending your concerns mail to Krishna.bhatta4747@gmail.com.
CHANGES TO THIS POLICY
- Please note that this Policy forms part of the Terms & Conditions for use of this Website and forms part of the Agreement between you and us.
- This Policy is reviewed from time to time and may be amended at our sole discretion, in whole or part, to ensure that it reflects how we use your information.
- Therefore, by continuing to use our Website following any amendments that may have been implemented, it shall be deemed that you have agreed to such amendments. Accordingly, we recommend that you review this page frequently so that you are aware of any amendments.
- Should we decide to amend our privacy policy, we will post those amendments on this page and/or send an email notifying you of any changes (if we have your email address), and/or update the Privacy Policy modification date below.